Residential Care in Haywards Heath

Choosing residential care for a loved one in Haywards Heath is a big decision, and we are here to make it easier. At Crossways, every resident is known by name and cared for as part of the family, with the time and attention that a small, family-run home can offer. 

We are registered for up to 25 residents, which means our team has the chance to truly understand each person, their history, their preferences and the routines that matter to them to make them as comfortable as possible during their stay with us.

Families from Haywards Heath choose Crossways for our warm atmosphere, our long-standing and qualified team, and our beautiful home just a short distance away in the neighbouring village of Lindfield. Whether you are planning or need residential care at short notice, we will talk you through everything calmly and clearly, with no pressure at any stage.

What our residential care involves

We provide 24-hour residential care for people aged 65 and over, including married couples and partners who wish to stay together. Our qualified carers are close by day and night, offering as much or as little support as each person needs, from a little help to stay independent through to more hands-on assistance with daily living. Everything we do is guided by dignity, kindness and respect, whether that is help with personal care and medication, a selection of lunches and dinners or a chat in the garden or support getting to an appointment at the Drs; our diligent staff are on hand to support as much as possible.

A true home, not just a care home

Crossways is set in a welcoming detached house with a secure, well-kept garden and a summer house to enjoy in the warmer months. Our rooms are individually decorated, and we encourage residents to bring their own furniture and personal possessions so their room feels like home from the very first day. Many rooms have ensuite facilities, and there is a lift and a chair lift for easy access throughout the building.

Day-to-day life is shaped around the individual. Our activities coordinator (Jackie and Sara) arranges a varied daily programme to keep residents stimulated in body and mind, from gentle exercise and quizzes to music, crafts, baking, painting and visiting entertainers that the residents love; Christmas carols from the local primary school are a firm favourite. 

Our chef, Glenn, who has been with us for nearly 20 years, prepares fresh, home-cooked meals on the premises every day, with a choice at each meal and dietary needs happily catered for. Family and friends are always welcome to visit and are very welcome to join a loved one for a meal.

You are always welcome to visit, meet the team and see our care home for yourself. It really is the best way to get a feel for Crossways and to decide whether we are the right fit for your loved one. We would be delighted to show you and your family around, so please get in touch whenever you are ready.