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Crossways Residential Care Home
1 room available

Respite Care · Haywards Heath

Respite Care in Haywards Heath

Looking for respite care in Haywards Heath? Crossways Residential Care Home offers Short-stay respite care, whether for a planned break, recovery after a hospital stay, or to try us out. We are in Haywards Heath, and we warmly welcome residents and families from Haywards Heath and across Mid Sussex.

Call 01444 416 841
Crossways Residential Care Home, a detached house in Lindfield, with its flower garden in bloom

What we offer

Our respite care

Short-stay respite care, whether for a planned break, recovery after a hospital stay, or to try us out.

  • Short stays, from a few days to a few weeks
  • The same warm care as our permanent residents
  • Ideal for recovery or to give a carer a break
  • A relaxed way to experience life at Crossways
  • Everything included: meals, laundry, housekeeping and activities
  • Bring photos and a few favourite things to make the room your own
  • No long-term commitment, and no notice period to worry about
  • Join in with as much or as little as you like
  • Good company, home-cooked food and a garden to enjoy
  • Many of our guests come back to us year after year

More about

Respite Care in Haywards Heath

Choosing respite care for a loved one in Haywards Heath is a big decision, and we are here to make it easier. At Crossways, every resident is known by name and cared for as part of the family, with the time and attention that a small, family-run home can offer. Even for a short respite stay, our team takes the time to understand each person, their preferences and the routines that matter to them, so they feel at home from the moment they arrive.

Families from Haywards Heath choose Crossways for our warm atmosphere, our long-standing and qualified team, and our beautiful home just a short distance away in the neighbouring village of Lindfield. Whether you are planning or need respite care at short notice, we will talk you through everything calmly and clearly, with no pressure at any stage.

What respite care offers

Respite care is a short stay at Crossways, for as long or as little as you need, usually for a minimum of 2-weeks. It can give a regular carer a well-earned break, support someone recovering after a spell in hospital, or simply offer a gentle way to try us out before considering a longer-term move. During their stay, your loved one receives the same warm, 24-hour care as our permanent residents, with our qualified carers close by day and night to offer as much or as little support as they need.

The comforts of home from day one

Crossways is set in a welcoming detached house with a secure, well-kept garden and a summer house to enjoy in the warmer months. Respite guests stay in an individually decorated room and are encouraged to bring personal possessions to help it feel familiar and homely. Many rooms have ensuite facilities, and there is a lift and a chair lift for easy access throughout the building.

A short stay does not mean missing out. Our chef prepares fresh, home-cooked meals on the premises every day (using locally sourced food where possible), with a choice at each meal and dietary needs happily catered for. Our activities coordinator arranges a varied daily programme, from gentle exercise and quizzes to music, crafts, baking and visiting weekly entertainers, so respite guests can join in and feel part of life at Crossways. Family and friends are always welcome to visit, and may join a loved one for a meal.

Flexible respite care close to Haywards Heath

We understand that the need for respite can arise suddenly, as well as being planned well in advance, so we will always do our best to be flexible and accommodating. Our location close to Haywards Heath makes visiting straightforward for relatives across Mid Sussex, and we are happy to discuss the length of stay, the level of support required and any specific needs before your loved one arrives.

You are always welcome to visit, meet the team and see our home for yourself. It really is the best way to get a feel for Crossways and to decide whether we are the right fit for your loved one, whether for a short break or something longer in future. We would be delighted to show you and your family around, so please get in touch whenever you are ready.

Questions

Respite Care in Haywards Heath: your questions answered

Does Crossways offer respite care for families near Haywards Heath?+

Yes. Crossways offers short-stay respite care for older people from Haywards Heath and the surrounding Mid Sussex area, whether for a planned break, recovery after a hospital stay, or simply to try us out.

How long can a respite stay at Crossways last?+

Respite stays can last from a few days to a few weeks, arranged around what you and your family need.

Do respite guests receive the same care as permanent residents?+

Yes. Respite guests enjoy the same warm care, freshly cooked meals and full programme of daily activities as our permanent residents.

How do we book respite care from Haywards Heath?+

Call us on 01444 416 841 to check availability and arrange a stay. You are also very welcome to visit the home first.

What is respite care?+

Respite care is a short stay in a care home, usually anything from a few days to a few weeks. Some people come to recover after an illness, an operation or a fall. Others come so that a husband, wife, son or daughter who cares for them at home can take a proper break. The care is exactly the same as our permanent residents receive. The only difference is that it is temporary.

Do the NHS or the council pay for respite care?+

Sometimes, and it is worth asking. The NHS may fund a short stay through NHS Continuing Healthcare if someone's needs are primarily medical, or through NHS Funded Nursing Care if they need care from a registered nurse. Your local council can also arrange and part-fund respite following a care needs assessment and a financial assessment. Many families do pay privately, but we would always encourage you to contact West Sussex County Council first to see what you may be entitled to. We are happy to point you in the right direction.

What is the 28 day rule for respite care?+

This one causes a lot of confusion, so it is worth being clear. If you are paying for the stay yourselves, Attendance Allowance and similar benefits carry on as normal, however long the stay. If the council or the NHS is funding the stay, those benefits stop after 28 days. There is also a linking rule: separate stays with fewer than 28 days between them are added together, so two fortnights close to each other can reach the threshold. Do let the DWP know about admission and discharge dates, as it prevents overpayments that have to be repaid later.

What sort of needs can you support during a respite stay?+

We support people with [mobility difficulties, personal care, continence needs, medication, memory loss and early to moderate dementia]. Our team is here through the night as well as the day, so there is always someone awake and nearby. We are registered with the Care Quality Commission for [residential care / residential and nursing care]. If you are unsure whether we can meet a particular need, please ring and ask. We would far rather have that conversation openly than have someone arrive somewhere unsuitable.

How quickly can a respite stay be arranged?+

Usually within a few days, and sometimes the same day if we have a room free and the situation is urgent. We do ask for a short assessment first, either here or at home or on the ward, so we understand what support is needed and can have everything ready. In an emergency, a carer taken ill or a hospital discharge that has come round fast, please call us, and we will do what we can.

What happens if a short stay turns into something longer?+

It often does, and there is no awkwardness in that. Some families arrange respite precisely because they want to see how a permanent move might feel, without committing to anything. If a stay is going well and you would like it to continue, we simply talk it through and change the arrangement. If it is not the right fit, that is useful to know too. You are welcome to visit beforehand, meet the team and look around properly, as often as you would like.

Areas we cover

Respite Care near Haywards Heath

Crossways sits in a quiet corner of Haywards Heath, just a few minutes from the town centre, the station and Victoria Park, with parking right outside and easy access from the A272 and A23. It means visiting is simple, whether family are popping in after work or coming down for the day.


We welcome residents and their families from across Mid Sussex, including Lindfield, Cuckfield, Burgess Hill, Ansty, Scaynes Hill and the surrounding villages, so loved ones stay close to the streets, faces and routines they know. Familiar surroundings matter enormously during a short stay, and staying local means friends can still call in, and family can be here quickly if ever they're needed.


Arranging respite care for the first time can feel daunting, and there is no obligation at any stage. You are very welcome to visit, have a look around, meet the team who would be caring for your friend or relative and ask whatever you'd like to, including the questions that feel difficult to ask. 


Come once, or come back a few times. We'd far rather you took your time and felt certain.

Also looking for residential care? Residential Care in Haywards Heath.

Arrange a visit to Crossways

We’d love to show you and your family around our home. Get in touch to arrange a visit or ask us anything.

Find us

In the heart of Lindfield, close to Haywards Heath.