Respite Care · Burgess Hill
Respite Care in Burgess Hill from Crossways Residential Care Home
Looking for reliable respite care near Burgess Hill for a parent or loved one? Crossways Residential Care Home is a warm, family-run care home just a short drive away in Lindfield, near Haywards Heath, welcoming short stays as well as permanent residents.
We understand that arranging respite care can feel daunting, especially if this is the first time you have needed extra support. Our friendly, long-standing team is here to make the process simple and reassuring for families across Burgess Hill and the wider Mid Sussex area.

What we offer
Our respite care
Short-stay respite care, whether for a planned break, recovery after a hospital stay, or to try us out.
- ✓Short-stay respite care for older people aged 65 and over
- ✓Warm, family-run home with a long-standing, qualified care team
- ✓Rated Good by the Care Quality Commission (CQC)
- ✓Recommended on carehome.co.uk by families and residents
- ✓Convenient location in Lindfield, close to Burgess Hill and Haywards Heath
- ✓Personalised support that respects each resident's routines and preferences
More about
Respite Care in Burgess Hill
Whether you need a break to recharge, are recovering from your own health matter, or simply want peace of mind while you travel, respite care at Crossways gives your loved one a safe, comfortable place to stay for a short period. Our home in Lindfield is easily reached from Burgess Hill, so nobody has to stray far from familiar surroundings.
Crossways is rated Good by the Care Quality Commission and is recommended on various care home directories. We have 25 beds and a settled, qualified staff group who take the time to understand each person's routines, preferences and needs, even for a short stay, so your relative feels comfortable rather than simply looked after.
What a respite stay involves
A respite stay is a short stay in our home with the same care our permanent residents receive. That means an individually decorated room, all meals freshly cooked here on site, laundry, housekeeping and the full programme of daily activities, with qualified carers close by day and night. Support is shaped around the person, from a little help staying independent through to more hands-on assistance with washing, dressing, mobility and medication. There is very little to pack; most people bring clothes, toiletries, and a few photographs or personal things to make the room feel their own.
How long a stay can be
Our minimum stay is two weeks, and most people stay somewhere between one and four weeks, though we can often be flexible, and there is no maximum. If a stay needs extending because someone is recovering more slowly than expected, that is very rarely a problem. Just talk to us. We can usually arrange a stay within a few days, and sometimes sooner if a carer has been taken ill or a hospital discharge has come round quickly.
Paying for respite care
Our respite fees start at £1600 per week, agreed with you in writing before the stay begins, and cover the room, all meals, laundry, housekeeping, activities and the care itself. Many families pay privately, but it is always worth asking whether help is available. West Sussex County Council can arrange and part-fund respite following a needs assessment and a financial assessment, and the NHS funds care in some circumstances.
We also accept local authority rates, and our care funding calculator and local council funding guide will give you a clearer picture, and we are happy to talk it through on the phone.
A gentle way to try residential care
Choosing respite care is often an emotional decision, and many families come to us not quite knowing what to expect. Our team is happy to talk things through, answer questions honestly and help you decide whether a short stay is the right fit.
A respite stay can also be a helpful way to see how someone might settle into full-time residential care in the future, without any pressure or commitment. It gives both of you the chance to experience our home, our team and our daily routines before making any longer-term decisions. Some stays end there, some turn into something more permanent, and either outcome is a useful answer.
You are always welcome to visit, meet the team and see the home for yourself before booking anything. Please call us on 01444 416 841 whenever you are ready.
Questions
Respite Care in Burgess Hill: your questions answered
How far is Crossways from Burgess Hill?+
Crossways is located in Lindfield, near Haywards Heath, which is a short drive from Burgess Hill, making it a convenient choice for local families.
How quickly can respite care be arranged?+
This depends on availability at the time, so it is best to call us directly on 01444 416 841 to discuss your timescale and needs as soon as possible.
Is Crossways only for permanent residents?+
No, Crossways welcomes both permanent residents and those looking for a short respite stay, giving families flexibility depending on their circumstances.
Can a respite stay help decide on future full-time care?+
Yes, many families use a respite stay as a helpful way to see how their loved one settles into the home before considering longer-term residential care.
What is the minimum stay for respite care?+
Most guests stay somewhere between one and four weeks, and there is no maximum. Shorter stays of just a few days are sometimes possible depending on availability, so it is always worth asking. Stays can usually be extended if someone is recovering more slowly than expected. Call us on 01444 416 841, and we will talk through what would work for you.
How much does respite care cost per day?+
Respite at Crossways is £1,600 per week, which works out at roughly £229 a day. That includes the room, all meals, laundry, housekeeping, activities and the care itself, so there is very little to add on top. The fee is confirmed in writing before the stay begins. Our care funding calculator will help you see what you might be expected to pay after a financial assessment.
Do the NHS or the council pay for respite care?+
Sometimes. The NHS may fund a stay through NHS Continuing Healthcare where someone's needs are primarily medical, or through Funded Nursing Care. West Sussex County Council can also arrange and part-fund respite following a needs assessment and a financial assessment. Separately, someone leaving hospital may qualify for up to six weeks of free intermediate care, arranged by the discharge team. Our local council funding guide explains how to start.
What is the 28 day rule for respite care?+
It concerns benefits rather than the length of your stay. If you are paying for the stay yourselves, Attendance Allowance continues as normal, however long it lasts. If the council or the NHS is funding it, those benefits stop after 28 days. Separate stays less than 28 days apart are added together, so two fortnights close together can reach the threshold. Our Attendance Allowance checker has more detail.
Areas we cover
Respite Care near Burgess Hill
Crossways sits in Haywards Heath, just moments from Haywards Heath and within easy reach of families right across Mid Sussex. We warmly welcome residents and their families from Burgess Hill and nearby communities including Haywards Heath, Cuckfield, Lindfield, so loved ones stay close to home and the people who matter most to them. Whether you are arranging respite care for the first time or looking for a warmer, more homely setting, you are always welcome to visit, meet the team and see the home for yourself.
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Also looking for residential care? Residential Care in Burgess Hill.
Plan and pay for care
Free tools to help with care funding
Working out how to pay for respite care can feel daunting. These free tools and guides help you understand the options.
- Care funding calculator →Estimate the cost of care and what you may need to pay.
- Deferred payment calculator →See how a deferred payment agreement could work for you.
- Attendance Allowance →Check if you could claim this non-means-tested benefit.
- Local council funding →Understand council funding and the financial assessment.
Helpful reading
From the Crossways blog

Summer Has Arrived at Crossways Care Home
There’s something truly special about the arrival of summer, and here at Crossways Care Home, it’s a season that brings warmth, colour, and a renewed sense of joy to everyday life. As the days grow longer and the sun begins to shine a little brighter, our garden comes into full bloom, creating a beautiful space […]
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An Exciting Visit from ZooLab UK at Crossways Care Home
At Crossways Care Home, we are always looking for new and engaging ways to create memorable experiences for our residents, and recently, we were delighted to welcome ZooLab UK for a truly unique and interactive visit. From the moment the team arrived, there was a real sense of curiosity and excitement throughout the home. ZooLab […]
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A Wild and Wonderful Visit from Snakes and Critters at Crossways Care Home
At Crossways Care Home, we are always looking for new and exciting ways to create memorable experiences for our residents, and recently, we welcomed some very unusual visitors that certainly brought a sense of adventure into the home. In a visit that was both fascinating and full of fun, a specialist animal handling team brought […]
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Arrange a visit to Crossways
We’d love to show you and your family around our home. Get in touch to arrange a visit or ask us anything.
Find us
In the heart of Lindfield, close to Haywards Heath.
- 01444 416 841
- 2 Sunte Avenue, Lindfield, West Sussex RH16 2AA